Responsible Gaming

1. Our Commitment

At Coolbet Canada, operated by Iceberg Entertainment Ltd., we believe that gambling should always be a form of entertainment. We are committed to providing a safe environment and tools to help our players maintain control over their gaming habits.

2. Staying in Control

To keep your gaming fun and safe, we recommend following these principles:

  • Set a Budget: Never gamble with money you cannot afford to lose.
  • Don’t Chase Losses: Trying to win back lost money usually leads to bigger losses.
  • Take Breaks: Use our “Time-Out” tools if you feel you are spending too much time playing.
  • Keep Perspective: Gambling is a game of chance, not a guaranteed way to make money.

3. Player Protection Tools

We provide several features within your account settings to help you manage your activity:

  • Deposit Limits: Control the maximum amount you can deposit over a daily, weekly, or monthly period.
  • Loss & Wagering Limits: Set boundaries on how much you can lose or bet.
  • Session Limits: Set a timer to notify you or log you out after a certain period.
  • Self-Exclusion: If you need a longer break, you can exclude yourself from our services for 6 months, 1 year, or permanently.

4. Underage Gambling

Gambling under the age of 19 is a criminal offense in most Canadian provinces. We perform rigorous identity verification checks to ensure all our players are of legal age. Accounts found to be held by minors will be closed immediately and winnings forfeited.

5. Seeking Help

If you feel that gambling is affecting your life or the lives of those around you, we encourage you to reach out to professional support organizations: