Terms and Conditions

1. Introduction

By creating an account on Coolbet Canada, you agree to be bound by these Terms and Conditions, our Privacy Policy, and Cookie Policy. These terms constitute a legally binding agreement between you and Iceberg Entertainment Ltd.

2. Eligibility

  • You must be at least 19 years of age or the legal age of majority in your jurisdiction, whichever is higher.
  • Our services are intended only for residents of Canada where online gaming is not prohibited by law.
  • You are allowed to maintain only one (1) account per person, household, IP address, and device.

3. Account Registration & Verification (KYC)

  • You must provide accurate and complete information during registration.
  • We reserve the right to request identification documents (Passport, Driver’s License, Utility Bill) to verify your account.
  • Failure to provide valid KYC documentation may lead to account suspension or the withholding of funds.

4. Deposits and Withdrawals

  • Deposits must be made from a payment method held in your own name.
  • Withdrawals will be processed back to the original method used for deposit whenever possible.
  • The minimum withdrawal amount is $20 CAD, unless stated otherwise.
  • We reserve the right to perform additional security checks for any withdrawal exceeding $2,500 CAD.

5. Bonuses and Promotions

  • All bonuses are subject to specific Wagering Requirements (e.g., 35x the bonus amount).
  • The maximum bet allowed while a bonus is active is $10 CAD per spin/round.
  • Bonus funds are valid for 30 days unless specified otherwise. If requirements are not met, the bonus and associated winnings will expire.

6. Prohibited Practices

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of funds:

  • Use of VPNs or proxy servers to mask your location.
  • Collusion with other players or use of automated “bots.”
  • Exploiting software bugs or technical errors for gain.
  • Money laundering or any criminal activity.

7. Limitation of Liability

Iceberg Entertainment Ltd. shall not be liable for any loss or damage resulting from technical failures, system errors, or force majeure events. Use of the website is at your own risk.

8. Governing Law

These Terms and Conditions are governed by the laws of Malta. Any disputes shall be subject to the exclusive jurisdiction of the Maltese courts, or relevant alternative dispute resolution (ADR) entities.